Black Cobra Technology (BCT) is an Australian owned company that provides leading edge technical IT support for business and residential clients. We offer both onsite and in-store services for the convenience of our customers.

All Black Cobra Technology technicians are highly trained and must – as a minimum – have obtained the latest certification.

Also, because we understand the importance of having the best and most efficient technicians to service your business, we insist they meet our own critical and technical standards.

Why Black Cobra Technology?

Black Cobra Technology Technical Team are:

• Reliable
• Capable
• Friendly
• Meticulous
• Punctual

As the number one IT support network for homes, small and medium sized businesses in Australia, Black Cobra Technology aim to be seen as your IT support department which is governed by our very own customer charter

What makes us unique?

• Our technicians are “certified to the highest standards”, enhanced with continual in-house and outsourced training.
• We offer both a “mobile and an in-house workshop service.”
• Our technicians take the computer jargon out of your computer related problem; we tell you exactly what is wrong and how we are going to fix it!
• We arrive on time, are on call 24/7 and often deliver results ahead of schedule.
• We charge a set hourly rate and don’t charge exorbitant amounts for parts and consumable. There are no hidden costs.
• We offer a service which both delights and exceeds customer expectation.
• We do not rely on gimmicks to bring us customers; we rely on the quality of our service and word of mouth only.

That’s Right! We come to you!

• We provide full onsite computer services and support to most locations in Sydney! We bring friendly experienced technicians to your home or office anytime of the day, any day of the week.
• All requests of onsite computer repairs come with a free 10 minutes system diagnosis and scenario analysis. This will determine whether onsite repairs are required or whether the problem can be resolved remotely… saving you time and money!

Some problems, unfortunately, may be due to damaged or faulty hardware or outdated software, and as such these cannot be repaired unless the faulty hardware is replaced or the software is upgraded. In these situations we will recommend you the best replacement peripheral or software solution, should you choose not to replace your hardware or upgrade your software, you recognize that we have fulfilled our service to you by providing you with a solution to your problem and recommended courses of action, whether or not you choose to implement that solution.

To download the application press on the PDF.

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Computer Repairs

It’s what we do, we fix computers! So if your PC has stopped operating correctly or if it keeps crashing, or error messages are appearing on your screen or you cannot get your software to open up, then our technicians will run a full diagnostic check up and pinpoint exactly where the problem lies. We will then resolve the problem and also run a full maintenance test to ensure there are no other problems and that your computer is operating as it should.

Buying / Upgrading a Computer

Need to buy or upgrade your computer? Our technicians will work with you to assess your needs and recommend the most suitable options for you at an affordable price!  All our work is guaranteed, and any new computer you purchase through us includes free servicing and maintenance for the first year.Buying, Upgrading, Computers

Computer Maintenance

Computer Maintenance Remember when you first got your PC? Do you recall how fast it was and how rarely it crashed? Our service and tune-up support will return your PC to its former glory and have it running as well as the day you bought it.

Computer Networking

Definition
Computer Networking – When you have two or more computers connected to each other. The purpose of a network is to enable the sharing of files and information between multiple systems.  Computer networks can be connected through cables, such as Ethernet cables or phone lines, or wirelessly, using networking cards that send and receive data over the airwaves.

Experiencing network problems?
If your computers are refusing to talk to each other you need fast on-site service. Next time your network goes down give us a call and we’ll get them talking to each other again.

Want to install a network / not sure if you need a network?
Our technicians will work with you to assess your requirements and provide a solution to meet your needs.

Easy to understand
Before any work is carried out we will consult with you and aid you to assess your options.

Your security
We will ensure the security and protection of your documents, emails and programs, and resolve any queries you may have.

Additional Support
Once your network is up and running we can also provide training and an aftercare service to support you and your business.

At Black Cobra Technology we believe, your growth is our growth

Website Development

Your website is quite possibly the most important publication your organisation will ever produce. More than just your face to the world, it is the medium by which up to 73% of your potential customers will evaluate and compare you and your products to your competition.

If built correctly an effective website strategy will give your organisation a range of great benefits, including:

• Huge exposure – reaching out to millions of internet users
• Increased sales – by locating prospective customers
• Brand awareness – through visitor interaction
• Reduced overheads – by distributing information cost-effectively
• Market knowledge – through monitoring and measuring visitor interaction

Many established Australian organisations have already produced a website, but very few have been able to use their website to its full potential.

Our job is to help you identify how a website can most benefit your unique situation, and to help you implement a strategy that will allow your website to produce the specific results you seek for your organisation.

Address: Level 3 / 58 Kitchener Parade, Bankstown NSW 2200

Phone: 02 8764 8607  Fax: 02 8764 8608

Mobile: +614 22 246 841

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